This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By contacting us, using our services or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.
Information you give us.
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, book accommodation with or via us, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial information.
Information we may collect.
Visits to our site automatically lead to the following information being collected:
a) Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
b) Information about your visit.
Information we receive from other sources.
We may receive information about you from third parties such as credit reference agencies. When that data is collected from you, you should be informed by those third parties at that stage.
Information you give to us.
We may use this information to:
- Provide you with services such as accommodation booking;
- Notify you about changes to our services;
- Ensure that content from our site is presented in the most effective manner for you and for your device.
Where you have indicated to us that you are happy for us to do so, we may also use this information to provide you with information about other services we offer.
A cookie is a small file of letters and numbers that are stored on your device(s) when you visit our site (subject to your device settings). Cookies contain information that is transferred to your device’s memory.
Where we store your personal data
All information you provide to us is stored as securely as possible. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. If you have previously granted us your permission to do this, you may revoke that permission at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will not store your data for any longer than is necessary.
Access to information
You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998 (or any equivalent legislation).